Deactivate account

Temporarily Away/Unavailable

If you are a provider and wish to temporarily pause being booked, you can make yourself unavailable all the time. You will continue to be viewed in categories, get messages, calls and likes.

  • Navigate to the Hamburger menu → Availability. Deselect every day and save.

Availability

Permanently Deactivating your Profile

If you would like to remove yourself from all categories and stop receiving messages, calls and likes, then follow this step:

  • Navigate to the Hamburger menu → Profile → Listings. Edit your provider profile and remove all categories.

Categories

  • After you have removed your categories, navigate back to "Profile" and select "delete account":

If you would like delete your account entirely, please uninstall the application from your mobile device and contact  support@canya.com.au.

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